IT Support Modernization

  • Manufacturing Company
  • Manufacturing
  • Managed IT Support
  • Aug 01, 2024

Challenge

Frequent downtime and outdated systems were affecting productivity.

Solution

Foreverge introduced proactive monitoring, centralized helpdesk support, and system automation to improve reliability and resolution speed.

Result

System uptime improved to 99.9%
60% faster ticket resolution
Improved employee satisfaction
Reduced IT costs
author1
“
“Foreverge’s support services have been extremely reliable. Downtime has drastically reduced, and issues are resolved faster than ever.”

IT Manager

Manufacturing Company
author2
“
“The difference in employee satisfaction is noticeable. Staff no longer wait for days to get IT issues resolved.”

HR Manager

Manufacturing Company
author3
“
“Our infrastructure runs smoothly now. Foreverge’s proactive monitoring has helped prevent failures before they happen.”

Operations Manager

Manufacturing Company
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